The Check-In Desktop app and iOS Check-In app require a username, password, and domain to log in. Find these credentials in your Check-In Station Credentials settings before launching the app.
Find Your Check-In Credentials
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Click the gear icon in the top-right corner, then click Settings.
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Click the Services tab in the top menu.
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Scroll down to the Check-In Station Credentials section.
- The Domain and Username fields are visible. Click Reveal to see the Password.
Important: If you're unable to access the Check-In Station Credentials area, contact your Administrator for assistance.
Change the Check-In Password
In the Check-In Station Credentials section, click Generate Credentials.
Check-In App Login Credentials
You cannot log in to the Check-In apps with your usual username and password. You must use the credentials from the Check-In Station Credentials section.
Role-based permissions let you give a user the Run Check-In permission. This permission only allows Browser-Based Check-In; it doesn’t let the user log in to the Check-In apps with their regular credentials.
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